Important Terms & Conditions-Service Agreement
Last updated: 2026
By booking or purchasing any session, package, or service with Hollie Wild LLC, you acknowledge that you have read, understood, and agreed to the following terms and conditions.
Booking & Payment
Full payment is required at the time of booking unless otherwise agreed in writing.
Where payment plans are offered, all instalments must be completed according to the agreed schedule. Missed payments may result in suspension of future sessions until the account is resolved.
Sessions and packages are non-transferable and may only be used by the named client.
All purchases are non-refundable.
If you arrive late, your session will still conclude at the scheduled time out of respect for other clients.
If Hollie Wild LLC needs to reschedule due to illness, emergency, technical issues, relocation, travel disruption, or other unforeseen circumstances, your session will be moved to the next suitable available time.
PAYMENT DISPUTES & CHARGEBACKS
Clients agree to first attempt good-faith resolution directly with Hollie Wild LLC regarding any billing or payment concerns prior to initiating chargebacks, payment reversals, or disputes through any bank, credit card provider, financial institution, or payment processor.
Initiating a chargeback or payment dispute after receiving services, attending sessions, accessing session materials, or partially completing a session package constitutes material breach of this agreement.
In the event of a chargeback or payment dispute initiated after services have been delivered, accessed, scheduled, or partially fulfilled, Hollie Wild LLC reserves the right to:
▸ Immediately suspend or terminate all current and future services
▸ Revoke access to remaining sessions, packages, materials, or bookings
▸ Refuse all future bookings or participation
▸ Provide signed agreements, booking confirmations, attendance records, communication records, and relevant documentation to the financial institution or payment provider involved in the dispute
▸ Pursue recovery of outstanding balances, fees, or associated costs where permitted under applicable law
Nothing within this clause limits the legal rights or remedies available to Hollie Wild LLC under applicable law.
CLIENT Responsibility
Clients are responsible for arriving in a suitable state to participate in sessions safely and appropriately.
Please communicate openly during sessions if anything feels uncomfortable, overwhelming, or unclear.
Clients are also responsible for disclosing any relevant medical, physical, psychological, neurological, or emotional information that may affect participation in the work.
If at any time Hollie Wild LLC believes a session is not appropriate, safe, or within professional scope, Hollie Wild LLC reserves the right to pause, modify, postpone, or decline the session.
What to Expect
Every body responds differently.
Sessions are observational, body-led, and responsive to the individual in real time. Experiences during and after sessions vary from person to person.
Some clients notice shifts immediately, while others become aware of changes more gradually over time through sleep, tension patterns, emotional responses, stress levels, energy, or daily functioning.
Responses may include temporary fatigue, soreness, emotional sensitivity, physical sensations, increased awareness of tension, or periods of feeling more inward or reflective following a session.
No specific outcomes or responses are guaranteed or expected.
In-person sessions may involve gentle physical contact around areas such as the feet, Achilles tendons, legs, hips, sacrum, coccyx, spine, shoulders, neck, or head.
All touch is respectful, non-invasive, professionally appropriate, and guided by client consent and body-led pacing. Clients may withdraw consent to touch at any time.
Hollie Wild LLC brings a background in law enforcement, nervous system work, and field-based observation, with an emphasis on professionalism, client autonomy, safety, and appropriate pacing.
Possible POST-SESSION RESPONSES
Experiences following sessions vary between individuals.
Some clients notice changes immediately, while others become aware of shifts more gradually over time.
Temporary responses following sessions may include:
▸ Fatigue or soreness
▸ Changes in energy levels
▸ Emotional sensitivity or increased emotional awareness
▸ Increased awareness of tension patterns or stress responses
▸ Temporary fluctuations in existing symptoms
▸ Changes in sleep, dreams, digestion, or temperature perception
▸ Feeling more inward, reflective, or emotionally unsettled for a period of time
These responses are not necessarily cause for concern, however clients are responsible for seeking appropriate medical or psychological support if symptoms become severe, prolonged, or distressing.
Disclaimers
Your Body Speaks™ sessions are not medical treatment and are not intended to diagnose, treat, cure, or prevent any medical, physical, psychological, or psychiatric condition.
This work is not psychotherapy, counselling, chiropractic care, physiotherapy, massage therapy, or a substitute for licensed healthcare services.
Participation in services does not create a doctor-patient, therapist-client, fiduciary, or ongoing care relationship.
Clients are responsible for seeking appropriate medical, psychological, or psychiatric support where needed.
Your Body Speaks™ is delivered through the BodyIntel™ methodology, an observational body, nervous system, and field-based approach offered through in-person and online sessions.
Session timing, pacing, and delivery may occasionally be adjusted due to scheduling, professional discretion, client suitability, or unforeseen circumstances.
NO WARRANTIES
Services are provided on an “as is” and “as available” basis. Hollie Wild LLC makes no guarantees, warranties, or representations, express or implied, regarding specific outcomes, results, experiences, or uninterrupted availability of services, except where required by applicable law.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Hollie Wild LLC shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from participation in services, including but not limited to emotional distress, business loss, lost income, personal disruption, or perceived outcomes related to sessions or services.
To the maximum extent permitted by law, any liability arising from services provided by Hollie Wild LLC shall be limited to the total amount actually paid by the client for the specific service giving rise to the claim.
SESSION FORMATS
45-minute Your Body Speaks™ sessions are available online or in-person.
Sessions are body-led, observational, and responsive to the individual in real time.
Sessions do not involve coaching, psychotherapy, counselling, or extensive verbal processing.
Sessions do not include emergency, crisis, or on-demand support outside scheduled appointments unless explicitly stated otherwise.
Abusive, threatening, manipulative, discriminatory, or inappropriate behaviour may result in termination of services without refund.
Hollie Wild LLC reserves the right to refuse, suspend, or terminate services at its sole discretion where client behaviour, safety concerns, payment disputes, boundary violations, or scope-of-practice concerns make continuation inappropriate.
LOCATION & SESSION FORMAT CHANGES
At the time of writing, Hollie Wild LLC is based in Littleton, Colorado, USA.
Your Body Speaks™ sessions are offered both online and in-person.
If practice locations, travel schedules, or relocation circumstances change during the course of a session pack, remaining sessions will either continue online or move to the new practice location.
By purchasing a session pack, clients acknowledge that online sessions are a standard and valid delivery format within the BodyIntel™ methodology and may be used where necessary.
Changes to location or session format do not constitute grounds for refund or cancellation.
Hollie Wild LLC shall not be held liable for delays, interruptions, or inability to deliver services due to events outside reasonable control.
Recording Policy
Some Your Body Speaks™ sessions may be recorded for educational, marketing, promotional, or professional purposes, including use on social media, websites, advertising, or future business content.
At the time of booking, clients are given the option to explicitly consent to being recorded for these purposes.
Choosing not to consent to recording will not affect your ability to receive sessions or participate in the work.
Where consent is provided, Hollie Wild LLC retains ownership rights to the recorded material and may edit, reproduce, publish, or repurpose the content for business and promotional use.
Clients may withdraw consent to future recording at any time, however previously published content may remain in use
Intellectual Property
All content, methodologies, branding, written materials, recordings, frameworks, session structures, trademarks, and intellectual property associated with Hollie Wild LLC, BodyIntel™, and Your Body Speaks™ remain the intellectual property of Hollie Wild LLC and may not be copied, reproduced, distributed, taught, repurposed, or commercially used without prior written permission.
PACKAGE DURATION
Sessions must be used within the timeframe stated at purchase unless otherwise agreed in writing.
Unused sessions expire at the end of the stated term unless an extension has been approved at Hollie Wild LLC's discretion.
Rescheduling
A minimum of 48 hours’ notice is required for all rescheduling requests.
Sessions cancelled or missed with less than 48 hours’ notice will be forfeited.
CONFIDENTIALITY
Clients acknowledge that they are voluntarily participating in sessions and remain responsible for their own choices, wellbeing, and actions both during and outside of sessions.
Client information is treated respectfully and kept confidential unless disclosure is required by law or necessary for safety reasons.
SEVERABILITY
If any provision of these terms is found unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect.
ENTIRE AGREEMENT
These terms, together with any signed waivers, informed consent documents, or written agreements provided by Hollie Wild LLC, constitute the entire agreement between the parties relating to the services provided.
Dispute Resolution & Jurisdiction
By engaging in sessions or purchasing services, clients agree to first attempt to resolve any concerns through respectful, good-faith communication before pursuing formal legal action.
These terms are governed by the laws of the State of Colorado, United States. Exclusive jurisdiction and venue for any dispute shall lie in the State of Colorado.
By booking or purchasing services, you acknowledge that you have read, understood, and agreed to these terms in full.